Privacy Policy

Last Updated: October 10, 2026

Welcome to MultiZora. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our social e-commerce platform.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Account Information: When you sign up, we collect your phone number for OTP (One-Time Password) verification and account security.
• Profile Details: Name, email address, and delivery addresses provided for order fulfillment.
• Usage Data: Information about how you interact with our "Reels" and store pages to personalize your shopping experience.

2. Purpose of Collection

We use your data strictly for:

• Authenticating your identity via Firebase Phone Authentication.
• Processing and delivering your orders from our trusted vendors.
• Improving our quality-focused marketplace experience.
• Complying with applicable laws and regulations in India.

3. Data Security

We implement industry-standard security measures, including encryption and secure server protocols, to protect your personal information from unauthorized access or disclosure.

4. Third-Party Services

MultiZora uses Google Firebase for authentication and hosting. Your data is handled in accordance with the security standards of these providers.

5. Grievance Redressal

In accordance with the Information Technology Act 2000 and rules made there under, if you have any questions or grievances regarding our privacy practices, please contact our Grievance Officer:

Grievance Officer: MultiZora Support Team
Email: multizora@gmail.com
Address: Online Platform Operations, India